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Customer Service Agents - Widnes

위치: WIDNES, CHESHIRE 급여: 8.17 - 8.17 GBP Per Hour
분야: 경영지원 직업 유형: 파견직
Shift type: N/A 지원서: N/A
Posted: 약 2 개월 ...전에 참조번호: 3113187
My market leading client based in Widnes have 10 fantastic opportunities for immediately available customer service candidates.

The customer service agents are required immediately as my client is about to go into their peak period, my client will be holding assessment centres in Widnes on Monday 16/10/17 and Tuesday 17/10/17 so you must be available for those dates and available to register with myself at Reed in Warrington on Friday 13/10/17.

Working in an inbound call centre environment the successful candidates will be fully flexible with regard to being available to work during the following hours / shift patterns:

Your shift pattern will be structured for 13 weeks in advance
• 30 hours per week ranging from between Monday – Sunday 07:00 - 22:00 (you must be fully flexible across these hours to apply)
• Your shift pattern will be structured for 13 weeks in advance

During the 13 week shift pattern you will:

• Work 4 full weekends (Saturday & Sunday) plus 3 days from Monday – Friday
• 2 Saturday only weekends (no Sunday) plus 4 days from Monday – Friday
• 7 weekends off, so you will work 7 of the 13 week shift pattern as Monday to Friday only
• Overtime may also be available

My client is looking to take on 10 candidates on a temporary basis for approximately 6 months

Full training will be provided for the roles and duties will include:

Dealing with inbound customer service related calls/emails regarding placing orders
Upselling products where applicable
Entering order details for customers onto in-house system
Dealing with customer queries
Arranging customer deliveries and updating customers with deliver times
General administration

Job Specification

Recent customer service experience within the past two years
IT literate
Fully competent with Microsoft Excel, Word and outlook
Excellent communication skills

Please only apply if:

You have the experience as detailed above
You can register with myself at Reed Warrington on Friday 13/10/17
You available to attend the assessment centre on 16/10/17 or 17/10/17
You are fully flexible across the shift patterns as detailed above (Monday – Sunday 07:00 – 22:00)

Please apply online or email myself scott.nevett@reedglobal.com with your most recent CV


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