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Mandarin Speaking Sales Associate

위치: MAYFAIR, LONDON 급여: 18500 - 18500 GBP Per Annum, pro-rata
분야: 소비재, 유통 직업 유형: 정규직
Shift type: PART TIME 지원서: 5
Posted: 약 1 개월 ...전에 참조번호: 3490478
I am currently recruiting part time Mandarin Speaking Sales Consultants for a luxury boutique in Mayfair London. You will receive ongoing training sessions with great career progression opportunities, also providing great benefit package.

Key responsibilities:

Selling
Achieve sales targets.
Identify customer needs and associate with merchandise in stock.
Introduce related sales when appropriate.
Organise alterations for customers as required.
Process sales through the till and PDQ.
Ensure sales are closed courteously and any after-sales service completed competently.
Record lost sales and pass to Manager daily.

Store Procedures
Maintain a thorough knowledge of stock.
Ensure all stock is clean, tidy and well presented.
Transfer stock to other stores as required.
Unpack and put away deliveries.
Complete store paperwork as required.
Identify current merchandise used for display / advertising.
Acquire knowledge of display techniques and their value as visual aids to selling.

Customer Service
Maintain the high standard of customer service required by the Company.
Contact the Manager if any query cannot be satisfactorily dealt with.
Deal with telephone queries promptly and courteously.
Watch for and immediately report theft or any other causes of shrinkage.

Systems and Procedures
Know and adhere to the Company / Store Rules and Regulations.
Maintain required standard of dress and appearance.
Understand and adhere to Company procedures on: breaks, days off on rota, holidays, absences etc.
Ensure that refunds, returns and exchanges have correct management authorisation.
Ensure the correct use of tills and deal correctly with recognised methods of payment.
Ensure administrative duties are carried out efficiently and managerial authorisation is obtained where necessary.



Providing the best customer service to achieve the sales targets
Maintaining the best visual standards in store requirements
Minimum 1 year retail experience
Strong communication skills
Passionate in luxury fashion, especially fashion styling
Tailoring exposure is desirable
Good team player and self-motivated
Excellent customer service and selling skills


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